The prices of all items (except where specifically noted) are considered exempt from any kind of customization. To read about the cost of the various customizations send an e-mail to firstname.lastname@example.org. In the case of customizations, before you place the order, the buyer will be sent a form which will indicate the costs which must be re-submitted, stamped and signed, by fax at +39 (0)59 362115.
ORDERS AND INFORMATION
The Sales Office responds to the number +39 (0)59 362115 and you can speak with a manager from Monday to Friday from 10:00 to 13:00 and 15:00 to 18:00, or you can place orders online by logging into our website http:// www.best-sport.biz every day, 24 hours on 24.
CONTRIBUTION OF DISPATCH
The shipping costs will be calculated based on the amount of the order and will be displayed during the order process prior to confirmation.
Some locations may be subject to surcharges
METHOD ‘OF PAYMENT
The available payment methods are those that are displayed by the customer during the order process.
Any order will be deemed accepted and will be processed only upon receipt of payment or accounting of the same.
The times quoted delivery time, from the day of receipt of payment.
CONFIRMATION OF AVAILABILITY ‘OF PRODUCTS
All products displayed on our website are available in our warehouses.
CONDITIONS OF SALE
Prices, specifications and appearance are subject to change at any time, as a result of market changes or typographical errors.
All orders are subject to acceptance by BEST SPORT srl
Order and Acceptance: Upon confirmation of the order by the customer, BEST SPORT srl provides for sending via e-mail a detailed order form, which also contains the assignment of an “order number” to be used to simplify the following communications:
1. All prices listed in the catalog are inclusive of VAT
2. BEST SPORT srl is raised to the purchaser in case of failure or delay in delivery, even partial, due to force majeure or unforeseeable circumstances.
3. Delivery time: The delivery terms are generally average 1/2 working days. These terms are indicative, however, as they are subject to industrial risk. These periods shall run from the date of receipt: of the order, the copy of the payment and, in the case of customized products, the approval of the draft printing. BEST SPORT s.r.l assumes no responsibility for failure or delay in delivery of goods ordered due to failure or delay in receipt of documents requested above or late or non delivery of the files or the necessary information for customization by the customer. Without express instructions to the contrary, be given the opportunity to BEST SPORT srl to make partial deliveries, subject to a charge only for the cost of transport, except where this may be cause for termination of the current order, to block payments, rejection of withdrawal of the delivery, and will not be entitled to compensation and / or compensation of any kind.
4. Customization: The customization of the goods will be made on the basis of the information and instructions given by the client. BEST SPORT s.r.l assumes no responsibility in case of sending incorrect information from the customer and proceeds to the start of work only after written approval and acceptance by the customer of the graphic drafts of the press. BEST SPORT s.r.l disclaims any liability arising from the use of trademarks, text, content and images reproduced on the articles, having been performed on the express order of the buyer who takes all responsibility. BEST SPORT s.r.l is not bound to return or delivery of the material used for the construction of the final product, including pictures and / or any printing plants supplied by the customer or specifically produced for it.
5. Vices of the supply (commodity customized / printed): the customer is obliged to check the goods upon arrival, and in any case before it is used and / or altered in any way. Any complaints must be submitted in writing (by letter, addressed to BEST SPORT srl, Via Castaldi n. 3, 41123 Modena (MO) within eight days of arrival of the goods for obvious defects, and within eight days after the cases hidden defects. The customer is obliged to keep all the objects of the contested provision, which must be sent to BEST SPORT srl in order to allow checks on the extent of the defects found. Anyway the right to complain decade after two months from receipt of goods.
6. Of improvements: BEST SPORT s.r.l We reserve the right to make modification and improvement of the objects reproduced in the catalog. Such modification and improvement can intervene without entailing any element of doubt.
7. Items: All items in the catalog web, are identified by a part number with its image, dimensions, materials, etc.. All this information is provided for informational purposes and do not in any way assume a contractual nature. They are subject to change for improvement over time, which can intervene without entailing any element of doubt. There may be small variations in the shades of color in the final product and the photo published on the site due to the transfer of the image on the web, these changes can not, however, constitute an element of doubt. Only the information you recorded on the order are contractual.
8. Money-back guarantees (only for non-personalized merchandise / printed): The BEST SPORT srl guarantees a full refund of non satisfaction of the purchaser (except custom ones). These products must be returned intact in their original packaging within 8 days. of receipt. II will be reimbursed within 20 days .. The returns must be made in port, not in cash, to the following address:
BEST SPORT s.r.l – Via Castaldi n. 3-41123 – Modena (MO).
9. Jurisdiction: The jurisdiction for any dispute is to Modena.
RIGHT OF WITHDRAWAL
(Valid only for private and non-personalized merchandise): pursuant to art. 5 DL 185/1999, if the customer is a consumer (ie a person who buys goods for purposes not related to his professional activity, or does not indicate the purchase order form to BEST SPORT srl a reference of Game VAT, but only the reference to the Tax Code), is entitled to withdraw from the purchase contract for any reason, without explanation and without penalty. To exercise this right, the customer must send BEST SPORT srl a notice to that effect within 8 working days from the date of receipt of goods. Such notice shall be sent by registered letter with acknowledgment of receipt, addressed to BEST SPORT srl Via Castaldi n. 3, 41123 – Modena (MO), or by fax to +39 (0)59 362115 submitted within the said period of 8 days and followed by a confirmation sent by registered letter with acknowledgment of receipt within the following 48 hours. Once you have received the notice of withdrawal, BEST SPORT srl will quickly inform the customer instructions on how to return the goods. As the only burden, in this case the customer will bear the cost of returning the goods to BEST SPORT srl. The goods must be returned undamaged and in its original packaging, complete with all its parts, without having suffered any damage. Upon arrival, the goods will be examined and, if damaged or tampered with, the withdrawal can not be exercised. Without prejudice to any repair costs for damage to the goods, BEST SPORT srl will issue a credit note to the customer and the repayment of the entire amount paid minus the bank charges only necessary to repay. The Buyer shall promptly provide BEST SPORT srl the bank (IBAN – Account of the invoice), in order to obtain a refund of the price. The right of withdrawal can not be exercised by the customer in the event that the purchased products consist in customized goods.